Everyone gets sick at least once in their life. A good diagnosis is therefore important for good treatment. We as IMAGE Information Systems develop solutions to improve medical image diagnostics, which we market worldwide through our expanding dealer network.

Employee Technical Support/Hardware

second/third level in full time

Key responsibilities:

  • Customer and sales partner support / assistance as well as training for the software solutions via telephone, email, in person and remotely
  • Installation of IT systems as well as related service and support
  • Cross-departmental cooperation with the development teams
  • Logistics, active product management, tracking and complaint management for hardware products
  • Validation and testing of software as well as hardware
  • Implementation of requirements from the quality management system

In the rapidly growing market of medical devices, the focus is on a customer and service oriented way of working. Therefore, a high degree of commitment, willingness and flexibility is a prerequisite.

What we expect:

  • Successfully completed vocational training as an IT specialist for system integration or a comparable degree with several years of professional experience
  • Fluent and business fluent English, both written and spoken
  • Assertive personality
  • Strong analytical skills

We offer

  • Friendly working atmosphere and a modern office right in the city center of Rostock
  • Creative freedom and autonomy
  • Team activities: Poker nights, boulder events, barbecues, movies and more
  • Flexible work hours (full-time, part-time, home office)
  • International team working from different continents and offices in the USA and India
  • Benefits such as company pension scheme, free parking at the nearby city harbor, monthly ticket for public transport, capital-forming benefits


Please send your application (including your salary expections and possible start date) by email to:

Mrs. Katja Hoffmeyer (hr[]image-systems[dot]biz)

Any questions?

Our HR manager is happy to help!

Mrs. Katja Hoffmeyer
IMAGE Information Systems Europe GmbH
Lange Stra├če 16 | 18055 Rostock
Tel.: +49 381 496 58 20

Online Application