Did you know that WLAN cards could impede the license activation process?

If you are planning to activate a license of iQ-WEB, iQ-MAMMO, or iQ-PRINT, please make sure that any WLAN/UMTS cards are deactivated beforehand.

This is a necessary requirement before generating any licenseinfo.zip (iQ-WEB), Product ID Number (iQ-MAMMO) or license.dat file (iQ-PRINT).

Additionally, please contact your local distributor/our license team to inform them about the following details prior to the activation:

  • MAC Address(es) of the network device(s) used during normal operation
  • Vendor name(s) of the network device(s) used during normal operation
  • Hints