Product Discontinuation showing old car end of life

Action required: Upgrade your iQ software immediately!

As of now, IMAGE will stop supporting the following medical device products:

  • iQ-VIEW/PRO version 2.8.0.101 or earlier
  • iQ-LITE version 2.8.0.101 or earlier
  • iQ-3D version 3.1.0 or earlier
  • iQ-4VIEW version 2.0.4 or earlier
  • iQ-X version 2.2.0.5 or earlier
  • iQ-WEB version 6.3.8 or earlier
  • iQ-ROUTER/PRO/PREMIUM 2.1 or earlier
  • iQ-ROBOT/PRO/PREMIUM 3.0 or earlier
  • DICOMReader/PRO 5.0 or earlier

With immediate effect, we will no longer provide support, activations, migrations or replacements for these products. Furthermore, IMAGE Information Systems will stop activating any software licenses installed on Windows 7 and Windows 2008 R2 – and will no longer provide technical support for iQ software that is installed on these operating systems. This applies to both diagnostic and non-diagnostic use.

We strongly recommend taking action immediately. To prevent your medical networks from hacker attacks and malicious software it is essential to upgrade the latest software versions and operating systems.

Please contact your authorized Sales Partner for further details.

We look forward to continue working together with you in caring for the health of your patients.

Thank you for your understanding.

 

Background:
Microsoft will stop supporting Windows 7 and Windows Server 2008 R2 products. As those products are obsolete, there will be no more security updates. As a medical device manufacturer, we have to ensure that our software products only run on supported operating systems for safety reasons. Consequently, potential cyber-attacks are standing in front of open doors for those who keep on using the systems. So please act now.