New Purchase Order Procedure
We receive lots of purchase orders every day. Of course, this is great and we are thankful for it. We think, however, that there is still some potential for improving or speeding up our order process. All it takes is just a little help from our Sales Partners.
Structured purchase orders are essential for a quick order processing. The more details we receive, the faster we can process your request and issue the respective licenses.
We would therefore like to ask you to consider the below items for your future purchase orders:
- Send your purchase order incl. purchase order number best on company letterhead (as email attachment or by mail)
This way, all required company data is already included. - Specify your order:
- Product name
- Version number
- Amount of licenses per product
- Annual Service Package per product
- Net price
- End-user name
We want to encourage you to stick to this new ordering procedure, not to make our lives easier but to offer you better service and quicker response times. As a little incentive, we will give purchase orders that follow the abovementioned structure preferred treatment.
Thank you for your understanding!